PRIVACY POLICY

Privacy statement AANGENAAM MAKELAARDIJ

Version October 2018

It goes without saying that we will handle your data confidentially. In order to provide you with better information, we have drawn up this privacy statement.

Table of contents:

1 About us

2 Processing and purposes

3 Transmission

4 Your rights

5 Security of personal data

6 Cookies

7 Changes

1 About us

If you have any questions about this statement or if you would like to make a request regarding your rights, please contact us using the details below.

Aangenaam Makelaardij

Chamber of Commerce: 34214055

E-mail address: [email protected]

Telephone: 0652333470

2 Processing and purposes

The reasons for processing your personal data:

We will only process your personal data if we are permitted to do so by law and for the purposes described below. There are a number of ways in which you can contact us.

Where do we get your personal information?

We have obtained your details from you or from public registers, such as the Chamber of Commerce trade register or other sources.

Storage periods

We will not keep your data longer than necessary. Some data, however, we need to keep for a long time:

  1. We keep some data of our services for 20 years because this is the period during which we can still be held liable for professional errors.
  2. We must prove that we have carried out the mandatory test under the Money Laundering and Financing of Terrorism (Prevention) Act (hereinafter "Wwft"). Because of this legal obligation, we keep certain data for 5 years.

Processing

General

Contact form or e-mail

You can contact us via our contact form or by sending us an e-mail. We then have a legitimate interest in processing the data we have obtained from you in this way. We will process the content of the e-mail or message via the contact form for the purpose of responding to your message. We keep this communication for a maximum of 5 years after our last correspondence.

Invoicing

If you have given us an order, we will process the data necessary for the execution of that order. These are in any case your name and e-mail address and other data necessary to send a correct invoice. Upon payment, we also get to see which account this comes from and who the account holder is. We store quotations, invoices and payment details for 8 years.

Services Aangenaam Makelaardij - Valuation

In order to be able to make an appraisal for a property, we need your personal details.

Firstly, we process your name, address, e-mail address and telephone number(s) and details of the appraised property to determine the value. These data are shared with the validation institute. In addition, we process all the data you provide us with. We keep these data for a maximum of 20 years.

3 Transmission

Recipients of personal data

In addition to the parties specified for processing, we also share personal data with the following third parties, including our processors:

  1. Hosting of our website
  2. Hosting of our CRM system
  3. Web builder
  4. Online digital signature service
  5. Cloud storage
  6. Accounting software and our accountant

Transfer of third countries

We try to process personal data within the EEA as much as possible, but sometimes we cannot avoid using services from outside the EEA. These companies are located in an appropriate country designated by the European Commission.

If they are not located in an adequate country, appropriate safeguards are in place or binding business rules are in place.

Obligatory key Wwft

We share the data necessary for the mandatory test under the Wwft with the FIU (Financial Intelligence Unit - The Netherlands).

4 Your rights

We are happy to inform you about the rights you have and the influence you can exert on the processing of your personal data.

If you wish to exercise any of these rights, please contact us by e-mail at [email protected]

Inspection, correction and deletion

You have the right to know what personal data we process about you and you may then request that it be rectified or erased (or have it erased).

Restriction of processing

You have the right to request us to limit the processing of your data, for example if the data is no longer accurate, the processing is unlawful, we no longer need your data or pending a decision on your objection to the processing.

Right of objection

You have the right to object to the processing of your personal data.

Data transferability

You have the right to receive your data from us in a structured, common and machine-readable form, so that you can transfer it to another party, if you have given us permission to process your data and if the processing has been automated.

Withdrawal of consent

If we have obtained your data for a particular purpose based on your consent, you may revoke this consent at any time. Revocation of consent does not affect the lawfulness of the processing prior to revocation.

Complaints

Do you have any complaints about how we handle your personal data?

Please contact us first to see if a solution is possible. If we are unable to find a solution you can contact the complaints coordinator of VastgoedPro via [email protected]

5 Security of personal data

We have taken appropriate organisational and technical measures to protect personal data against loss or other forms of unlawful processing. These measures ensure a level of security appropriate to the data we process.

6 Cookies

Cookies are used to ensure the best possible functioning of this website and to tailor the content to your preferences.

Google Analytics

Because we want to know how our visitors use the website, so that we can optimize the use of the website, we use Google Analytics. Therefore, analytical cookies from Google are placed via this website. These Google Analytics cookies are stored for a maximum of 2 years. No personal data is exchanged.

Switch off and remove

Do you want to disable or delete cookies? You can do this via your browser settings.

Links

On our website you can find links to external websites. By clicking on a link you go to a website outside this site. It is possible that these external websites use cookies. Please refer to the cookie or privacy statement of the website in question.

7 Changes

We may have to change our privacy statement, for example because we have changed our practices. We will always publish the new privacy statement on our website.